“Promo Code” means a code that must be entered at checkout on online transactions in order to receive a discount or benefit.

Each promo code is subject to (a) the specific terms and conditions stated on the promo code offer and (b) these general promo code terms and conditions. In the event of any inconsistency, the former prevails.

Not redeemable for cash and cannot be used to purchase gift cards.

Valid only for qualifying purchases made on Jurlique.com.au.

Must be redeemed within the validity period.

Not redeemable on gift sets, sets, bundles, sale items, gift card purchases and spa treatments unless expressly stated otherwise.

Cannot be applied to previously placed orders or products not in stock at the time of purchase. No rainchecks.

Discounts are applied prior to shipping, handling and sales tax charges.

Promo codes cannot be combined with other offers and can only be redeemed once per customer unless otherwise stated.

Not transferable or redeemable for cash or credit.

To apply a promo code, you must enter it at checkout prior to completing the order.

Ongoing offers are subject to change without notice.

Promo codes, discounts, gifts or other benefits have a fair use requirement and may be cancelled if Jurlique reasonably believes they are being misused. Jurlique reserves the right to reject, cancel and refund your order if abuse is suspected. In the case of cancellation we will provide a full refund of any payment received.

“Voucher” means a voucher that must be presented instore to redeem a specified discount or benefit.

Vouchers (“Vouchers”) are subject to (a) the specific terms and conditions stated on the Voucher; and (b) these general Voucher terms and conditions. In the event of any inconsistency, the former prevails.

Not redeemable for cash and cannot be used to purchase gift cards.

Must be redeemed within the validity period.

Must be used in one transaction.

May only be redeemed once, unless expressly stated otherwise.

Not redeemable on gift sets, other sets, limited edition items or sale unless expressly stated otherwise.

Cannot be applied to previously placed orders or products not in stock at the time of purchase. No rainchecks.

If no expiry date is stated on the Voucher, Vouchers will expire 3 months from the date of issue.

Voucher must be surrendered in store upon redemption.

If purchase exceeds the Voucher amount, the balance must be paid by other available payment options.

Expired Vouchers are not redeemable and voucher amounts will not be refunded or credited when expired.

Defaced, mutilated, altered, lost or stolen Vouchers will not be replaced, refunded or redeemed.
Jurlique does not accept any responsibility for lost or stolen Vouchers.

Jurlique reserves the right to verify the identity of the bearer and to change the terms of use at any time without notice.

“Gift Card” means a digital or physical card that has prepaid currency loaded onto it to be spent on Jurlique product in accordance with these terms and conditions.

Physical gift cards can be redeemed at Jurlique concepts store in Australia. Digital gift cards are available to purchase at jurlique.com.au and can be redeemed at Jurlique concept stores in Australia and jurlique.com.au. Gift cards can not be redeemed for Farm Tour bookings.

Gift Card values include GST.

Gift vouchers (including, without limitation, St John’s Gift Vouchers) cannot be used to purchase Gift Cards.

Gift Cards are not redeemable for cash and cannot be used to purchase other gift cards or other tender.

Gift Cards are non-refundable.

Customers are responsible for ensuring that all recipient details, including names and email addresses, are entered correctly when placing an order for a digital gift card. Jurlique does not take responsibility for digital gift cards sent to an incorrect email address.  Jurlique will not be responsible for any loss of value if the digital gift card is redeemed by an unintended recipient. Gift Cards will expire 36 months from the date of issue, unless expressly stated otherwise.  Gift Cards must be redeemed within the validity period.

Expired Gift Cards are not redeemable and unused Gift Card amounts will not be refunded or credited when the Gift Card has expired.

If purchase exceeds the Gift Card amount, the balance must be paid by other available payment options.

Physical gift cards must be surrendered upon redemption in full.

We reserve the right to cancel any Gift Card for any reason at any time without notice. In such instances we will elect to provide a refund or a replacement Gift Card.

Gift Cards are treated like cash.

Defaced, mutilated, altered, lost or stolen Gift Cards will not be replaced, refunded or redeemed.

We reserve the right to correct the balance of your Gift Card if we believe that an incorrect balance has been added due to a clerical or accounting error.

Jurlique does not accept any responsibility for lost Gift Cards.

Jurlique reserves the right to verify the identity of the bearer of a Gift Card and to change the terms of use at any time without notice.

By using our Click and Collect service, you agree to place and pay for your order online and collect it from your selected store once notified. Orders are typically ready within 24 hours, and you’ll receive an email notification when your order is available for pickup. We recommend collecting your order within 3 days of notification. Please bring your Ready for Collection email (printed or digital) when collecting. If orders not collected within 10 days you will receive an email informing you that your order has been cancelled and we will process your refund. If item availability changes after your order is placed, we’ll offer a full refund. If you need to cancel your order before collection, please contact our Customer Care team. Once collected, our standard return policy applies. We are not liable for delays or missed collections due to circumstances beyond our control.

 *Offer available from 15.1.2024 at 12:00AM AEDT. Discount of 5% off received when a minimum of 5 empty Jurlique products are returned to any Jurlique Concept Store. Offer must be made in one transaction. Offer is not valid in conjunction with any other offer. Offer not available online. Discount cannot be applied to gift sets, gift cards or treatment services. Available at standalone Jurlique stores (Excluding Birkenhead Point & Harbour Town).

Select Jurlique Insiders are able to send their unique referral code to a friend who is a first-time customer of Jurlique. If this first-time customer makes a purchase at jurlique.com.au using the Jurlique Insider’s unique referral code, then the Jurlique Insider and the first-time customer will each receive a $10 voucher to be used towards a future purchase from jurlique.com.au. The voucher will expire 30 days after offer activation. Vouchers cannot be redeemed for cash, gift cards or Spa Treatments. If purchases are returned where the voucher was used, then the amount of the voucher will be deducted from any refunds given. Jurlique Insiders are not able to refer themselves using a different email address. Jurlique reserves the right to cancel any accounts and revoke any vouchers awarded to a Jurlique Insider who refers themselves.